HOTEL HACIENDA DE ABAJO ~ Calle de Unamuno, 11 - 38770 Villa y Puerto de Tazacorte, LA PALMA, Islas Canarias (España)

T.: (+34) 922 40 60 00 ~ F.: (+34) 922 48 08 94 · info@hotelhaciendadeabajo.com ~ CONTACTO

Cookie Policy

1. What are cookies?

A cookie is a text file which a web server may save on the hard disk of your computer to store information about you as a user. Cookies are used for various purposes, such as storing data for future visits, recognising you and preventing the need to request authentication, finding out which pages you visit, or saving your preferences in customisable areas. Websites normally use cookies to obtain statistical information about their web pages and to analyse the behaviour of their customers/users.


2. Types of cookies

Cookies can be classified according to the following criteria:

Depending on who installs the cookie, they may be:

First-party cookies:These are sent to the user’s device from a system or domain managed by the editor itself, and from which the service requested by the user is provided.

Third-party cookies:These are sent to the user's device either from a computer or a domain managed by us or by a third party, but the information collected by the cookies is managed by a third party other than the website owner.

Depending on their retention period, cookies may be:

Session cookies:These last for as long as the user is browsing the web page and are deleted when browsing ends.

Persistent cookies:These are stored in the user's device for a longer time, thereby facilitating the control of the chosen preferences without having to repeat certain parameters each time the website is visited.

Depending on their purpose , cookies may be:

Technical cookies:Technical cookies are essential and strictly necessary for the proper functioning of a website and the use of the various options and

services provided. For example, session cookies, which allow you to use security features, share content on social media, etc.

Personalisation cookies:These allow you to choose or customise features of the website, such as language, regional settings or browser type.

Analytics cookies:These are used by website to develop browsing profiles and to learn about your preferences in order to enhance the products and services provided. They control the geographic areas of greater interest for a user, the most accepted information on the website, etc.

Advertising cookies:These allow for the management of advertising spaces based on specific criteria. For example, frequency of access, edited content, etc. Advertising cookies manage ads to store behavioural information by observing habits, studying access and forming a profile of your preferences, in order to display advertising related to the interests of your profile.


3. Cookies used on our website

www.hotelhaciendadeabajo.com uses the following types of cookies on the website:

Technical cookies

These allow you to browse the website and use features such as the shopping basket.

Personalisation cookies

These allow us to learn about your preferences: language, products visited, etc.

Analytics cookies

We use Google Analytics cookies to quantify the number of users who visit the website. These cookies help measure and analyse how users browse the website. This information allows HACIENDA DE ABAJO, S. L. to continually enhance its services and the user experience. For more information, please consult the privacy page of Google Analytics: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.


Cookies installed on our web domain:

Name of cookie




When is it installed?

Session cookie:




Session only

Upon accessing the website


This cookie detects whether you have accepted the cookie policy of the website and, therefore, it is necessary to show the message related to it.


1 year

 Upon accessing the website


To select the chosen language


1 year

Upon accessing the website


Google Analytics cookie that is used to distinguish users


Persistent 2 years

Upon accessing the website


GOOGLE Analytics cookie that is used to find out which page links have been visited on the website


1 minute

When browsing the website


Google Analytics cookie that is used to distinguish users


Persistent 24 hours

Upon accessing the website


Google Analytics cookie that is used to limit the percentage of requests


1 minute

Upon accessing the website

YSC Cookie that measures the reproductions of videos made by the user and records the "Like" or "Share video" events. It is a session cookie, expiring when the session with the browser ends. Third-party Session Upon accessing the website
VISITOR_INFO1_LIVE Monitoring of the visited videos that are embedded in the web. Third-party 6 months When cookies are accepted
__cf_bm Unknown purpose Third-party 1 day Upon accessing the website


This website, like most websites, includes features provided by third parties.

Our website is a live website and new designs or third-party services may be included. This may occasionally modify the configuration of cookies and mean that cookies appear that are not listed in this policy.


The third-party cookies used on our website installed by third-party domains are the following:




When is it installed?



More info



When browsing the website

Map service provided by Google. Google Maps cookies record the user's location and count how many times they visit the website. They are technical and personalisation cookies.

Depends on Google policies

Click here



The cookie is sent to the browser after any printing, clicks or other activities on the website

Cookies used to target marketing according to the content that is relevant to the user, to improve campaign performance reports and avoid ads being repeated if the user has already seen them.

From 72 hours to 623 days

Click here




When browsing the web and using the social plug-in

Social network plug-in that allows the user to share videos.

It depends on the social network

Click here 


Our website does not control the cookies used by these third parties. For more information about social media or other third-party website cookies, we recommend checking their own cookie policies.


4. Information and obtaining consent for installation

We will always ensure appropriate mechanisms are in place to obtain your consent for the required cookies to be installed. When you access our website, a pop-up appears informing of the existence of cookies and that if you continue browsing our website, you consent to the installation of cookies.


5. How can I prevent the installation of cookies?

You can set your browsers to either accept the cookies they receive or not, or for the browser to notify you when a server wants to save a cookie. If some technical cookies are disabled, the correct operation of some of the website's functions is not guaranteed.

You may prevent Google Analytics cookies from being stored on your device through the opt-out systems provided by Google Analytics.

Here are some examples of how to disable cookies:

a) Via browser settings:

  • Internet Explorer: http://windows.microsoft.com/es-es/windows-vista/block-or-allow-cookies
  • Firefox: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-web
  • Safari: http://support.apple.com/kb/HT1677?viewlocale=es_ES.
  • Chrome: https://support.google.com/accounts/answer/61416?hl=es.
  • Opera: http://help.opera.com/Windows/11.50/es-ES/cookies.html

For more information, please visit the Spanish Data Protection Agency, which will help you with privacy settings on social media, browsers and mobile operating systems. More information.

b) Via third-party tools:

There are third-party tools available online that allow you to detect cookies on each website you visit and how to disable them, such as:

  • http://www.ghostery.com
  • http://www.youronlinechoices.com/es/


6. Links to other websites

If you choose to leave our website via links to other websites not belonging to our company, we will not be liable for the privacy policies of said websites or for the cookies which they may store on your computer.


7. How do we collect and use IP addresses?

Web servers can automatically detect the IP address and domain name used by you.

An IP address is a number automatically assigned to a computer when it connects to the Internet. This information allows for the subsequent processing of data in order to see whether you have given your consent for the installation of cookies, perform only statistical measurements that let us know the number of visits made to the website, the order of visits, the access point, etc.


8. Updates to our cookie policy

This policy is periodically reviewed to ensure its validity, so it may be modified. We suggest visiting the page regularly, where we will inform you of any updates in this regard.




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