Important: Information regarding your reservation and travel options to La Palma - Jet2holidaysDear Guest,
We are contacting you regarding your upcoming reservation at our hotel in La Palma.
Please be advised that the tour operator and airline Jet2holidays / Jet2.com has taken the decision to cancel all flight operations and holiday packages to La Palma from November onwards, completely ceasing operations on the island from that date. We understand that the cancellation of your flights and bookings by the company may cause uncertainty regarding your travel plans, and we would like to offer you our full support and peace of mind.
Maintain your stay with us at the same rate
If you decide to arrange alternative transport and wish to keep your travel plans, we commit to honoring the exact same rate and hotel conditions agreed upon in your original booking. We would like to assure you that our accommodation and the island remain fully operational and ready to welcome you with the highest standard of service.
To ensure that these same conditions are maintained and to manage your stay directly, please write to us directly at our reservations email: reservas@hotelhaciendadeabajo.com.
Transport alternatives to reach La Palma
To help you organize your journey independently and conveniently, here are the best available travel connections:
1. By Air (Connecting via Tenerife or Madrid)
- Direct flights to Tenerife: You can fly from your country of origin directly to either of the two international airports on the island of Tenerife (Tenerife North - TFN or Tenerife South - TFS).
- Layover in Madrid (MAD): Another very convenient option is to fly to Madrid-Barajas and take a direct or connecting flight to La Palma (SPC) from there.
- Inter-island connections with Binter: For the final leg to La Palma from Tenerife (or Gran Canaria), we highly recommend flying with Binter Canarias. As the main inter-island airline, they operate a modern fleet of ATR 72 aircraft and offer excellent onboard service.
- Frequencies: Binter operates connections almost hourly between Tenerife North and La Palma (flight duration is approximately 30 minutes).
- Typical schedule: Daily flights run from as early as 07:00 until late evening connections after 22:00.
2. By Sea (Ferry from Tenerife)
If your flight arrives at Tenerife South, taking the ferry is a very practical, quick option that allows you to travel without baggage restrictions.
- Departure port: Port of Los Cristianos (Tenerife South).
- Arrival port: Santa Cruz de La Palma (approx. 2h 30m crossing time).
- Ferry operators and typical schedules:
- Fred. Olsen Express: Daily fast ferry service, usually departing at 08:30 and 19:00 / 19:30.
- Naviera Armas / Balearia: Daily departures in the morning (approx. 08:00) and evening (approx. 18:30 / 19:30).
How to proceed
We remain at your complete disposal to help adjust your stay details or advise you on transfers if needed. Please remember to send us an email at reservas@hotelhaciendadeabajo.com to confirm that you wish to maintain your accommodation booking and secure your room at the same rate.
Thank you in advance for your trust, and we look forward to welcoming you very soon to La Palma.
Warm regards,
Alejandro Rodríguez
Director
